Updated On: 29th August 2015
Effective Date: 29th September 2015
At Logica Infotech Services Pvt. Ltd., we respect your need for online privacy and
protect any Personal Information that you may share with us, in an appropriate manner.
Our practice with respect to use of your Personal Information is as set forth below
in this Privacy Policy Statement. As a condition to use of CHI® Express, eHaapi and
Haapi Services (the "Services"), you consent to the terms of the Privacy Policy
Statement as it may be updated from time to time. This Privacy Policy Statement
applies exclusively to www.chiexpress.net.
Logica Infotech Services Pvt. Ltd. does not knowingly collect Personal Information
from users who are under 13 years of age.
During the Registration Process for creating a user account, we request for your
name and email address. You will also be asked to choose a unique username and a
password, which will be used solely for the purpose of providing access to your
user account. Your name and email address will be used to inform you regarding new
services, releases, upcoming events and changes in this Privacy Policy Statement.
Logica Infotech Services Pvt. Ltd. will have access to third party personal information
provided by you as part of using Logica Infotech Services Pvt. Ltd. Services such
as contacts in your Logica Infotech Services Pvt. Ltd. Mail account. This information
may include third party names, email addresses, phone numbers and physical addresses
and will be used for servicing your requirements as expressed by you to Logica Infotech
Services Pvt. Ltd. and solely as part and parcel of your use of Logica Infotech
Services Pvt. Ltd. Services. We do not share this third party personal information
with anyone for promotional purposes, nor do we utilize it for any purposes not
expressly consented to by you. When you elect to refer friends to the website, we
request their email address and name to facilitate the request and deliver a one-time
email. Your friend may contact us at info@chiexpress.net
to request that we remove this information from our database.
We post user testimonials on our website. These testimonials may include names and
other Personal Information and we acquire permission from our users prior to posting
these on our website. Logica Infotech Services Pvt. Ltd. is not responsible for
the Personal Information users elect to post within their testimonials.
Your usage details such as time, frequency, duration and pattern of use, features
used and the amount of storage used will be recorded by us in order to enhance your
experience of the Logica Infotech Services Pvt. Ltd. Services and to help us provide
you the best possible service.
We store and maintain files, documents, to-do lists, emails and other data stored
in your user account at our facilities in our cloud servers with IBM Softlayer.
In order to prevent loss of data due to errors or system failures, we also keep
backup copies of data including the contents of your user account. Hence your files
and data may remain on our servers even after deletion or termination of your user
account. We may retain and use your Personal Information and data as necessary to
comply with our legal obligations, resolve disputes, and enforce our rights. We
assure you that the contents of your user account will not be disclosed to anyone
and will not be accessible even to employees of Logica Infotech Services Pvt. Ltd.
except in circumstances specifically mentioned in this Privacy Policy Statement
and Terms of Services. We also do not scan the contents of your user account for
serving targeted advertisements.
In case of services requiring payment, we request credit card or other payment account
information, which will be used solely for processing payments. Your financial information
will not be stored by us except for the name and address of the card holder, the
expiry date and the last four digits of the Credit Card number. Subject to your
prior consent and where necessary for processing future payments, your financial
information will be stored in encrypted form on secure servers of our reputed Payment
Gateway Service Provider who is beholden to treating your Personal Information in
accordance with this Privacy Policy Statement.
We use the Internet Protocol address, browser type, browser language, referring
URL, files accessed, errors generated, time zone, operating system and other visitor
details collected in our log files to analyze the trends, administer the website,
track visitor's movements and to improve our website. We link this automatically
collected data to other information we collect about you.
We use temporary and permanent cookies to enhance your experience of our Logica
Infotech Services Pvt. Ltd. Services. Temporary cookies will be removed from your
computer each time you close your browser. If you have turned cookies off, you may
not be able to use registered areas of the website. We tie cookie information to
your email address when you elect to remain logged in so as to maintain and recall
your preferences within the website.
Technologies such as: cookies, beacons, tags and scripts are used by Logica Infotech
Services Pvt. Ltd. and our partners [such as reseller partners], affiliates, or
service providers [such as analytics service providers]. These technologies are
used in analyzing trends, administering the site, tracking users’ movements around
the site and to gather demographic information about our user base as a whole. We
may receive reports based on the use of these technologies by these companies on
an individual as well as aggregated basis.
We use Local Storage Objects (LSOs) such as HTML5 to store content information and
preferences. Third parties with whom we partner to provide certain features on our
site or to display advertising based upon your Web browsing activity use LSOs such
as HTML 5 to collect and store information. Various browsers may offer their own
management tools for removing HTML5 LSOs.
We partner with third parties to manage our advertisements on other sites. Our third
party partners may use technologies such as cookies to gather information about
your activities on this site and other sites in order to provide you advertising
based upon your browsing activities and interests.
Some pages of our website contain external links. You are advised to verify the
privacy practices of such other websites. We are not responsible for the manner
of use or misuse of information made available by you at such other websites. We
encourage you not to provide Personal Information, without assuring yourselves of
the Privacy Policy Statement of other websites.
You can log in to our site using federated authentication providers such as Facebook
Connect. These services will authenticate your identity and provide you the option
to share certain Personal Information with us such as your name and email address
to pre-populate our sign up form.
We may need to share your Personal Information and your data to our affiliates,
resellers, service providers and business partners solely for the purpose of providing
Logica Infotech Services Pvt. Ltd. Services to you. The purposes for which we may
disclose your Personal Information or data to our service providers may include,
but are not limited to, data storage, database management, web analytics and payment
processing. These service providers are authorized to use your Personal Information
or data only as necessary to provide these services to us. In such cases Logica
Infotech Services Pvt. Ltd. will also ensure that such affiliates, resellers, service
providers and business partners comply with this Privacy Policy Statement and adopt
appropriate confidentiality and security measures. We will obtain your prior specific
consent before we share your Personal Information or data to any person outside
Logica Infotech Services Pvt. Ltd. for any purpose that is not directly connected
with providing Logica Infotech Services Pvt. Ltd. Services to you. We will share
your Personal Information with third parties only in the ways that are described
in this Privacy Policy Statement. We do not sell your Personal Information to third
parties. We may share generic aggregated demographic information not linked to any
Personal Information regarding visitors and users with our business partners and
advertisers. Please be aware that laws in various jurisdictions in which we operate
may obligate us to disclose user information and the contents of your user account
to the local law enforcement authorities under a legal process or an enforceable
government request. In addition, we may also disclose Personal Information and contents
of your user account to law enforcement authorities if such disclosure is determined
to be necessary by Logica Infotech Services Pvt. Ltd. in our sole and absolute discretion
for protecting the safety of our users, employees, or the general public. If Logica
Infotech Services Pvt. Ltd. is involved in a merger, acquisition, or sale of all
or a portion of its business or assets, you will be notified via email and/or a
prominent notice on our website of any change in ownership or uses of your Personal
Information, as well as any choices you may have regarding your Personal Information.
We adopt industry appropriate data collection, storage and processing practices
and security measures, as well as physical security measures to protect against
unauthorized access, alteration, disclosure or destruction of your Personal Information,
username, password, transaction information and data stored in your user account.
Access to your name and email address is restricted to our employees who need to
know such information in connection with providing Logica Infotech Services Pvt.
Ltd. Services to you and are bound by confidentiality obligations.
In the event we decide to use your Personal Information for any purpose other than
as stated in this Privacy Policy Statement, we will offer you an effective way to
opt out of the use of your Personal Information for those other purposes. From time
to time, we may send emails to you regarding new services, releases and upcoming
events. You may opt out of receiving newsletters and other secondary messages from
Logica Infotech Services Pvt. Ltd. by selecting the ‘unsubscribe’ function present
in every email we send. However, you will continue to receive essential transactional
emails.
Users who wish to correct, update or remove any Personal Information including those
from a public forum, directory or testimonial on our site may do so either by accessing
their user account or by contacting Logica Infotech Services Pvt. Ltd. Customer
Support Services at support@logicainfotech.com.
Such changes may take up to 48 hours to take effect. We respond to all enquiries
within 30 days.
We may need to provide access to your Personal Information and the contents of your
user account to our employees and service providers for the purpose of investigating
any suspected illegal activity or potential violation of the terms and conditions
for use of Logica Infotech Services Pvt. Ltd. Services. However, Logica Infotech
Services Pvt. Ltd. will ensure that such access is in compliance with this Privacy
Policy Statement and subject to appropriate confidentiality and security measures.
We make every effort, including periodic reviews to ensure that Personal Information
provided by you is used in conformity with this Privacy Policy Statement. If you
have any concerns regarding our adherence to this Privacy Policy Statement or the
manner in which Personal Information is used for the purpose of providing Logica
Infotech Services Pvt. Ltd. Services, kindly contact Logica Infotech Services Pvt.
Ltd. Customer Support Services support@logicainfotech.com.
We will contact you to address your concerns and we will also co-operate with regulatory
authorities in this regard if needed.
We may modify the Privacy Policy Statement upon notice to you at any time through
a service announcement or by sending email to your primary email address. If we
make significant changes in the Privacy Policy Statement that affect your rights,
You will be provided with at least 30 days advance notice of the changes by email
to your primary email address. You may terminate your use of Logica Infotech Services
Pvt. Ltd. Services by providing Logica Infotech Services Pvt. Ltd. notice by email
within 30 days of being notified of the availability of the modified Privacy Policy
Statement if the Privacy Policy Statement is modified in a manner that substantially
affects your rights in connection with use of Logica Infotech Services Pvt. Ltd.
Services. Your continued use of Logica Infotech Services Pvt. Ltd. Services after
the effective date of any change to the Privacy Policy Statement will be deemed
to be your agreement to the modified Privacy Policy Statement. You will not receive
email notification of changes to the Privacy Policy Statement.
We provide the capacity for users to post information in blogs and forums for sharing
information in a public space on the website. This information is publicly available
to all users of these forums and visitors to our website. We require registration
to publish information, but given the public nature of both platforms, any Personal
Information disclosed within these forums may be used to contact users with unsolicited
messages. We encourage users to be cautious in disclosure of Personal Information
in public forums as Logica Infotech Services Pvt. Ltd. is not responsible for the
Personal Information users elect to disclose.
Logica Infotech Services Pvt. Ltd. also supports third party widgets such as Facebook
and Twitter buttons on the website that allow users to share articles and other
information on different platforms. These widgets may collect your IP address, which
page you are visiting on our site, and may set a cookie to enable the widgets to
function properly. These widgets do not collect or store any Personal Information
from users on the website and simply act as a bridge for your convenience in sharing
information. Your interactions with these widgets are governed by the privacy policy
of the company providing it.
If you have any questions or concerns regarding this Privacy Policy Statement, please
contact us at info@chiexpress.net. We shall
respond to all inquiries within 30 days of receipt upon ascertaining your identity.
