- Easy to plug CEM solution with your ERP or CRM.
- Capture CX Feedbacks by Email, SMS, CATI, or KIOSK.
- Automatically trigger CX Campaign for real-time analytics
- Dashboards to measures customer experience index
- NPS® Reporting* with historical trends analysis
- Alert for Negative CX feedback
NPS®, Net Promoter® & Net Promoter® Score are registered trademarks
of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.